To enable patients to consult with the correct clinician in an appropriate timeframe and to enable us to better manage increasing patient numbers and levels of demand, we have changed the way we process patient requests for appointments and advice. Instead of our staff allocating appointments, they will collect detailed information from patients to pass directly to a GP. 

Two GPs will be allocated each day to look at all requests and queries and these GPs will provide advice and assistance including allocating appointments where this is necessary. Making these changes has meant that when a patient contacts us online, it is sent to a GP as quickly and in the same way as it would if your request was made by phone.

To contact us online, please click on this message or on ‘Contact us online’ below, or do this through the NHS app.