Welcome to Luson Surgery. We hope you find this website both useful and informative and welcome any comments or suggestions about this site, or how it can be improved.
Unfortunately we have a COVID-19 outbreak in our surgery.
Please be advised that the number of sickness cases within our staff members continues to rise. Therefore we will only be seeing urgent cases over the next couple of days. We ask you to continue to be patient with us at this unprecedented time.
We have limited receptionist cover so you may be waiting longer than usual to speak to someone on the phone. Equally, we would like to avoid queues of patients within the surgery to try to limit the footfall and risk to our vulnerable patients.
Therefore, if your query is non-urgent, we urge you to please wait until next week to contact the surgery. For anything urgent, please contact the surgery as normal and we will speak to you as soon as we can. For any medical emergencies , please call 111 or 999.
Please remember to make use of the other NHS services available to you such as your local pharmacy for minor ailments and minor injuries units.
If you do visit the surgery, we encourage you to wear a face mask.
Thank you for your understanding and patience. Please support us in helping to protect our remaining work force and our patients.
We have made the decision to close our prescription line from the 4th April 2022 as we were one of the few remaining surgeries to offer one. We would encourage you to sign up for our Online Services and download the Patient Access App to order future repeat prescriptions. This is a much more secure way for our patients to order their repeat prescriptions. Please refrain from contacting the surgery regarding this.
Alternatively, you can download the NHS App via this link: NHS account - NHS (www.nhs.uk) to order your repeat prescriptions, request them directly from JHoots if this is your nominated surgery or complete a prescription slip and bring this to the surgery or take it to your pharmacy.
Somerset LMC Message to our patients – update on the COVID-19 booster programme:
Across Somerset the NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.
All adults are eligible from Monday 13 December, and you will be able to book via the National Booking System from Wednesday 15 December.
You can book your booster for 3 months from the date of second vaccine, and you can access the National Booking System to book the appointment from 2 months.
We are working at pace to increase the availability of appointments so that there are plenty of options for people on the National Booking System. Some local vaccination services may will also contact patients directly.
New appointments are being added every day across our vaccination services. Further availability will come online from Wednesday 15 December.
All of these appointments will be added to the National Booking System and so we encourage everyone who is aged 18 and over, is yet to have their booster and who is approaching 3 months from your second vaccine to use the National Booking System to arrange your appointment when you are able to do so.
We understand our patients have many questions around their COVID-19 vaccinations. Please have a read of the below and click on the link from the Somerset CCG for all things COVID-19 vaccination related. Please do not contact the surgery as we are unable to book appointments directly for you.
Please be advised that there are no drop-ins for booster vaccinations.
Booster vaccinations are only available for those who have received a letter or text inviting them to book, where it has been at least six months since their last COVID vaccination. This will include;
People who are pregnant and in one of the eligible groups can also get a booster dose.
Patients do not need to contact the NHS to book their booster jab. Once they receive their invitation, they can go online to the National Booking Service to book their appointment.
North Petherton Rugby Club
North Petherton Rugby Club is no longer being used as a COVID-19 vaccination centre.
If patients are eligible to receive the COVID booster vaccination, they will receive an invitation to book at their nearest centre.
They do not need to return to the same vaccination centre for their booster or other COVID-19 vaccination
Yeovil Gateway Vaccination Centre
From the week starting 25 October, all appointments need to be booked - no walk-ins are being offered due to high demand. All appointments can be booked via the national booking system or 119.
Rollout of vaccinations for 12-15-year-olds at mass vaccination centres
Parents in Somerset are now able to book COVID-19 vaccinations for their 12-15-year-old children at mass vaccination centres in Somerset. This will provide a new option for parents who may want to get their child vaccinated during half term.
Letters are being sent to parents and guardians of children aged 12-15, as part of a national drive over the coming weeks inviting them to book the vaccine online or by calling 119 as the NHS COVID-19 vaccination programme continues at pace.
Parents and carers will be able to go online and check the National Booking Service to see if their local site has appointments to book their child in for a single dose of the Pfizer vaccine.
COVID-19 Vaccinations Administered Abroad
Any patient who has received a dose abroad and can’t book their 2nd or 3rd dose via 119 can attend a walk-in centre via https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/find-a-walk-in-coronavirus-covid-19-vaccination-site/. They will need to take evidence of their previous vaccinations administered abroad and there also needs to be six months since their second dose.
If you are an immunosuppressed patient calling about your third COVID-19 vaccine you will be contacted directly by Somerset Foundation Trust, despite the statement in an NHS England letter we are unable to book that appointment for you. Please do not contact the surgery for this purpose. Thank you for your understanding.
Luson Surgery wish to announce the departure of Dr Natalie Lister who will be leaving the Practice in early November. Dr Yates and Dr Awodiji are busily trying to recruit replacements for Dr Lister and also Dr Tyler who left the Practice in October. Their sessions will be covered by locum GPs in the short term. Please bear with us at this time.
UPDATE 01.11.21 - We have been successful in sourcing a new GP who will be joining the surgery in the New Year and we are currently, actively recruiting for another GP to join us in 2022.
Luson Surgery will be holding another flu clinic on 13th November. If you are yet to have received a vaccination and are entitled to one, please attend the clinic and we will be happy to support you.
A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.
Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.
Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.
If your condition or symptoms change or get worse, please contact the NHS as you would normally
From August 2021, we are pleased to be able to offer a Community Pharmacist Service for minor illnesses. This will help to reduce waiting times for our patients and enable our nurses and GPs to focus on more critical illnesses. To be referred to a Community Pharmacist, please speak with one of our Reception team.
Please be advised that the surgery is permitted by the Government to instigate our own policy following the Government announcement on 19th July 2021.
All patients attending the surgery will still be required to wear surgical face masks and maintain social distancing. Our procedures for managing the pandemic will remain unchanged for the foreseeable future. This is to ensure both patients and staff members are protected and to ensure our service and level of care remains unaffected.
We do hope you understand the situation as the surgery has the health and wellbeing of patients and staff in mind. Any inappropriate behaviour towards our staff will not be tolerated.
For the latest COVID 19 guidance please see here.
The Vaccination Centre at Wellington Community Hospital has now closed and we have now completed our local vaccination programme for people in cohorts 1-9.
All adults aged 18 and over are eligible to book a COVID vaccination – to book both first and second doses visit the National Booking Service online, download the NHS App or call 119. There are a wide range of locations available to choose across Somerset – there is no need to contact the surgery.
We would like to say a huge thank you to the hundreds of people who have supported our local COVID vaccination programme. We are so proud of each and every person who has given their time and energy to help us to run such a successful programme.
We thank our patients for their understanding and patience while we have provided both vaccination clinics and routine and urgent healthcare services.
There are a broad range of vaccination sites in Somerset on offer through the NBS including; large vaccination sites, GP-led community sites and an increasing number of new pharmacy-led sites. People can book both first and second doses in advance by calling 119 or visiting here.
Vaccinations also continue to be available for anyone in priority groups 1-12 who have not yet taken up the offer of a vaccine, by booking an appointment through the National Booking Service, or using one of the walk-in clinics.
All Somerset vaccination sites are following the latest JCVI preference to provide an alternative to the Oxford AstraZeneca vaccine for adults under the age of 39, without underlying health conditions.
For more information on the NHS vaccination in Somerset please see here.
If you have presented with COVID-19 symptoms, you may be asked to undertake regular Pulse Oximetry by your GP or Nurse Practitioner. This measures the oygen levels in your blood and your pulse rate over a period of time, to assist the clinician in monitoring your progress. The video lin below explains the process.
Please do NOT contact the surgery for a Vaccination Status certificate as we are unable to issue this certificate at the practice.
Please see here.
Proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions. The NHSapp can be downloaded from here for iPhone or here for android.
Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.
We have made the decision to continue to restrict access to the surgery to patients and limit face to face appointments.
We ask that you are patient with all members of our team who are still working under incredibly challenging conditions. The situation and associated guidance is changing rapidly so please bear with us. We appreciate that this is a time of great anxiety for everyone however, rudeness and abuse are not acceptable under any circumstances.
Thank you for your support and understanding.
The Partners at Luson Surgery
Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.
To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Further information is shown below.
This new website Taunton Wellbeing Zone provides links to local and national support groups for a wide range of conditions. Access the sitevia the above link or through the Advice tab in the website Home Page, which also gives links to other services which may be useful.
Patients are able to view details of all coded entries and test results recorded in their medical record in addition to medications, allergies, ordering repeat medication and booking appointments with their GP on-line.
In order to access the system, patients will need to visit the surgery, bringing photo identification, to obtain a password to allow registration on the website. If you already have online access but have yet to take advantage full access, you will need to visit the surgery, again bringing photo identification, to enable us to enhance your access.
At Luson Surgery, we have always operated a system of personal lists, where a patient is seen by their Usual GP. This GP will officially be your Named Accountable GP, and will remain ultimately responsible for your medical care. This does not stop you from seeing another GP when your GP is absent, as in such circumstances a duty GP is always available to you.
We were inspected on Wednesday 11th December 2019. The inspectors report can be viewed on-line at www.cqc.org.uk or by following the link on our website. A copy is available in reception at the surgery.
We want to have feedback from you. One simple measure of our service is whether you would recommend our surgery to your friends and family.
In the entrance hall at the surgery we have an iPad which can be used to give your assessment of the service we provide by telling us how strongly you would recommend us.
Alternatively, you can complete our online form.
We thank you for your feedback.