Welcome to Luson Surgery. We hope you find this website both useful and informative and welcome any comments or suggestions about this site, or how it can be improved.
Please be advised that the surgery is permitted by the Government to instigate our own policy following the Government announcement on 19th July 2021.
All patients attending the surgery will still be required to wear surgical face masks and maintain social distancing. Our procedures for managing the pandemic will remain unchanged for the foreseeable future. This is to ensure both patients and staff members are protected and to ensure our service and level of care remains unaffected.
We do hope you understand the situation as the surgery has the health and wellbeing of patients and staff in mind. Any inappropriate behaviour towards our staff will not be tolerated.
For the latest COVID 19 guidance please see here.
The Vaccination Centre at Wellington Community Hospital has now closed and we have now completed our local vaccination programme for people in cohorts 1-9.
All adults aged 18 and over are eligible to book a COVID vaccination – to book both first and second doses visit the National Booking Service online, download the NHS App or call 119. There are a wide range of locations available to choose across Somerset – there is no need to contact the surgery.
We would like to say a huge thank you to the hundreds of people who have supported our local COVID vaccination programme. We are so proud of each and every person who has given their time and energy to help us to run such a successful programme.
We thank our patients for their understanding and patience while we have provided both vaccination clinics and routine and urgent healthcare services.
There are a broad range of vaccination sites in Somerset on offer through the NBS including; large vaccination sites, GP-led community sites and an increasing number of new pharmacy-led sites. People can book both first and second doses in advance by calling 119 or visiting here.
Vaccinations also continue to be available for anyone in priority groups 1-12 who have not yet taken up the offer of a vaccine, by booking an appointment through the National Booking Service, or using one of the walk-in clinics.
All Somerset vaccination sites are following the latest JCVI preference to provide an alternative to the Oxford AstraZeneca vaccine for adults under the age of 39, without underlying health conditions.
For more information on the NHS vaccination in Somerset please see here.
If you have presented with COVID-19 symptoms, you may be asked to undertake regular Pulse Oximetry by your GP or Nurse Practitioner. This measures the oygen levels in your blood and your pulse rate over a period of time, to assist the clinician in monitoring your progress. The video lin below explains the process.
Please do NOT contact the surgery for a Vaccination Status certificate as we are unable to issue this certificate at the practice.
Please see here.
Proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions. The NHSapp can be downloaded from here for iPhone or here for android.
Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.
We have made the decision to continue to restrict access to the surgery to patients and limit face to face appointments.
We ask that you are patient with all members of our team who are still working under incredibly challenging conditions. The situation and associated guidance is changing rapidly so please bear with us. We appreciate that this is a time of great anxiety for everyone however, rudeness and abuse are not acceptable under any circumstances.
Thank you for your support and understanding.
The Partners at Luson Surgery
Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.
To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Further information is shown below.
This new website Taunton Wellbeing Zone provides links to local and national support groups for a wide range of conditions. Access the sitevia the above link or through the Advice tab in the website Home Page, which also gives links to other services which may be useful.
Patients are able to view details of all coded entries and test results recorded in their medical record in addition to medications, allergies, ordering repeat medication and booking appointments with their GP on-line.
In order to access the system, patients will need to visit the surgery, bringing photo identification, to obtain a password to allow registration on the website. If you already have online access but have yet to take advantage full access, you will need to visit the surgery, again bringing photo identification, to enable us to enhance your access.
At Luson Surgery, we have always operated a system of personal lists, where a patient is seen by their Usual GP. This GP will officially be your Named Accountable GP, and will remain ultimately responsible for your medical care. This does not stop you from seeing another GP when your GP is absent, as in such circumstances a duty GP is always available to you.
We were inspected on Wednesday 11th December 2019. The inspectors report can be viewed on-line at www.cqc.org.uk or by following the link on our website. A copy is available in reception at the surgery.
We want to have feedback from you. One simple measure of our service is whether you would recommend our surgery to your friends and family.
In the entrance hall at the surgery we have an iPad which can be used to give your assessment of the service we provide by telling us how strongly you would recommend us.
Alternatively, you can complete our online form.
We thank you for your feedback.