6. When we are closed

When the surgery is closed advice and support is available 24/7 by telephoning NHS 111 (Textphone 18001 111)

Life Threatening – Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999. 

In an EMERGENCY call 999

Emergencies are situations that cannot be managed at home and may be life threatening

→ Find Accident & Emergency Services

Urgent Care Centres

If you or someone you know has an urgent condition, such as break or sprain, cuts or grazes, fever or rashes

→ Find Urgent Care Services

NHS 111

If you or someone you know is feeling unwell or perhaps there is no GP to call. Free non-urgent medical advice is available 24/7 via NHS 111

Call 111 when it's a concern, but less urgent than 999. This is a non-emergency number. It's fast easy and free. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. 


If you or someone you know has a minor ailment, bites or stings, upset stomach or needs medication advice

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

→ Locate your local Pharmacy

Self Care – visit our Health Information

Help & support to help you monitor your condition

→ Visit our Health Information Section

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